Karachi AIG Reviews Police 15 Helpline Performance

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Senior officers assess emergency response system for faster, efficient citizen services

Karachi, Pakistan | Web Desk — Additional Inspector General (AIG) Karachi, Azad Khan, conducted a detailed review of the Police 15 Madadgar call center, evaluating the overall performance of the emergency response system.

During the visit, DIG Security & Emergency Services Division, Dr. Maqsood Ahmed, briefed AIG Karachi on the call center’s operations, ongoing initiatives, and planned improvements. Senior officers, including SSP East, were also present.

The AIG closely examined operational protocols, call response efficiency, and complaint resolution processes, issuing directives to ensure officers deliver duties more effectively, professionally, and in a timely manner.

According to Karachi Police spokesperson, the visit aimed to enhance citizen access to immediate and improved emergency services across the city.

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